How do I contact Acavya?
Call or WhatsApp sales on +91 85950 25239 or email us at contact@acavya.com, Monday to Saturday from 9 am to 7 pm IST, or book a 10-minute demo and we will call you within one working day.
Last reviewed:
Where can I reach you?
- WhatsApp (sales, Mon-Sat, 9 am to 7 pm IST)
- Chat on WhatsApp+91 85950 25239
- Sales phone (Mon-Sat, 9 am to 7 pm IST)
- +91 85950 25239
- Email (sales and support)
- contact@acavya.com
- Grievance Officer (DPDP)
- Shivam Pandey, Grievance Officer: contact@acavya.com
- Security contact (CERT-In point of contact)
- contact@acavya.com
- Operated by
- Acavya Ventures, the trade name of ACAVYA, a sole proprietorship registered in India (Udyam registration UDYAM-UP-38-0103995)
- Location
- Uttar Pradesh, India
Support hours: Mon-Sat, 9 am to 7 pm IST, with extended hours in April and on result days. Response targets: P1 (fees blocked or outage) 1 hour, P2 4 hours, P3 next business day.
How fast does support reply?
| Priority | Example | First response |
|---|---|---|
| P1 | Fee collection blocked, or an outage | 1 hour |
| P2 | A key feature is broken | 4 hours |
| P3 | Anything else | Next business day |
Who do I contact for privacy requests or security problems?
For data-protection requests and grievances, write to our Grievance Officer, Shivam Pandey, at contact@acavya.com. Report security vulnerabilities to the same address. For how we handle data, read security and privacy.
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