Which sub-processors does Acavya use?
Acavya uses the sub-processors listed below, each with its purpose, the data it receives and where it processes it, and names any new provider here with 30 days’ notice before its first use.
Last reviewed:
Which providers process data, and where?
| Category | Provider | Purpose | Data involved | Location |
|---|---|---|---|---|
| Application hosting and logs | Google Cloud | Run the Service and keep its logs | Institute data while the Service processes it; service logs | India (Mumbai) |
| Database, cache and backups | Microsoft Azure | Store institute data and keep backups | All institute data, encrypted | India (Central India, Pune) |
| Uploaded files | Cloudflare R2 | Store uploaded documents and files | Documents, with signed short-lived links | Asia-Pacific placement; India-only storage is not guaranteed |
| Email delivery | Lark (the business mailbox that sends from contact@acavya.com) | Send service and notice emails | Email address, message content | Outside India |
| Bot check on public forms | Cloudflare Turnstile | Stop automated spam on demo, callback, design-partner, newsletter, free-tool lead, admissions and recruitment forms | Browser and device signals during the check; no form answers | May be outside India |
| AI features (only when an institute uses them) | Google Gemini, Groq, OpenRouter, Cerebras, Cloudflare Workers AI, GitHub Models | Run AI features on redacted text, routed to free models or the institute’s own AI key | Redacted text only; never identity-document images | Outside India |
| WhatsApp, SMS and online payments | Not in use at launch; named here with 30 days’ notice before first use | - | - | - |
How will you hear about changes?
We keep this list up to date. Under the DPA we give institutes 30 days’ notice before we add a sub-processor, and an institute can object.
Need the current provider list for your records? Ask us.
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