What can Acavya fee management do beyond the counter?

Who is it for, and what hurts today?

• Accountant or fee clerk: a quarter-start rush, UPI payments with no student name, fake payment screenshots, cheque bounces, partial payments and a Tally mismatch. A student-specific link or QR makes the payment identify itself.
• Owner: chasing 15 to 25 percent defaulters by phone and wondering whether the cash book is true. Every discount and receipt cancellation needs your approval, and the receipt series has no gaps.
• Coaching owner: discount leakage, refund disputes and GST on one side of the business only. Discount approval limits, a refund calculator with a 10-day timer and GST credit notes address these.
• Parent: lost receipts and fee queues. Pay in three taps on a payment link or through the parent pay page, and the receipt arrives on WhatsApp.

What can it do?

• Available now: Fee heads that are taxable or exempt with SAC or HSN codes and a GST rate. School education fees and coaching fees are treated differently, the rule is configurable and the rule pack says "verify with your CA".
• Available now: Fee structures per class, course, batch and category with instalment plans (a state rule can require a minimum number of instalments), a mid-course fee lock and a reference to the approved-fee order.
• Available now: Concessions for sibling, staff child, scholarship, merit, need and RTE zero-fee with validity and approval. The sibling discount re-evaluates when the elder sibling leaves and a staff-child discount ends when the staff member exits.
• Available now: Mid-year joining with pro-rata for periodic heads and the full amount for annual heads, bulk invoices per instalment and B2C or B2B GST invoices with GSTIN.
• Available now: Late-fee slabs with caps, grace days and waivers by approval; late fees are suspended for days the payment portal was down.
• Available now: Partial payments with an allocation order you choose, credit balances for advances, cheque lifecycle (received, deposited, cleared or bounced) with automatic reversal on a bounce and a bounce charge.
• Available now: Receipt cancellation and reissue only with approval and a full trail, and receipt numbers are never reused.
• Available now: Refunds with a coaching pro-rata calculator following your rule pack, a 10-day deadline timer, approvals, GST credit notes and a recorded bank transfer.
• Available now: Dues and defaulter reports, a reminder cadence from polite to firm that respects quiet hours and the parent language, and a promise-to-pay log.
• Available now: Reconciliation: bank-statement CSV import with automatic matching and suggestions, UTR matching, and flags for unmatched payments and for a UTR that cannot be found.
• Available now: A tuition-fee certificate for parents with the tuition component only.
• Available now: Online collection (live once the payment partner and your KYC are approved) through partner payment gateways: a payment link per invoice, a dynamic UPI QR per invoice or student, a no-login parent pay page (student code and OTP) and UPI AutoPay for instalments with a pre-debit notice. Money settles into your own account, never ours.
• Available now: A payment-partner KYC onboarding flow, two gateways with failover, virtual accounts for NEFT and IMPS matching, an approved-heads lock, a fee-hike cap calculator for your state pack and a public fee disclosure page.
• Planned: BBPS biller listing and education-loan or EMI partner flows, including fees financed by a finance company.

What does the AI do here, and who approves it?

• The reconciliation assistant fuzzy-matches UTR, amount, date and name, hints at suspicious screenshots and estimates defaulter risk and the best reminder time. A person approves every match.
• Parent reminders are drafted in the parent language and respect your cadence and quiet hours.

How does it work?

Does it work in Hindi, offline and on WhatsApp?

• Receipts, reminders and payment links go on WhatsApp in the parent language, Hindi or English.
• Cash and cheque collection keep working when the internet is down; see the offline fee counter.
• Messaging is charged at cost + up to 10% handling, or 0% markup if the institute connects its own WhatsApp Business account. Payment gateways charge their own fees, which are disclosed, and Acavya takes no commission on fees.

What can it not do?

• Acavya never holds your money. It is not a payment aggregator, so online collection depends on a partner gateway and your own KYC.
• GST treatment and tax certificate sections follow rule packs that are marked unverified until a CA confirms them; confirm with your chartered accountant.
• Finance-company financed fees with net settlement are planned and not available yet.
• The convenience fee, if you pass it on, is shown to the parent before payment and you choose whether to absorb it.